Email: pslooks@gmail.com
Text: +1 973-457-1397

Products & Prices

Are all products on Pslooks original and genuine?

Yes. We are committed to offering our customers only 100% genuine and original products. We also take all necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from Pslooks.

Please contact us here if you think a product listed on our website does not meet these standards.

How can I check reviews/ratings of a product before buying?

It is advised that you check what other customers have said about a product before you buy.

Are all products on Pslooks new and unused?

Pslooks offers 100% new products. If otherwise, it will be stated on the website as is the case with refurbished devices.

For further information. Please contact us

How can I find the right product on Pslooks?

You can start by clicking on a category name from the category menu on the left side of the website. This shows all the products we have within that category. If you know what you are looking for, just type the name of the product or brand in our search bar at the top of the page and click Search. 

Are there any hidden costs or charges if I order from Pslooks?

There are no hidden costs or charges when you order from Pslooks. All costs are 100% visible at the end of the checkout process.

Are the prices on Pslooks negotiable?

Prices on Pslooks are not negotiable. Pslooks has thousands of sellers who offer you the best prices and deals.

Why do I see different prices for the same product?

Some of our products are offered by different sellers. This allows you to choose your preferred offer. If a product is sold by different sellers, you will find the alternative prices of other sellers in the product page.

How do I know if a product comes with free installation?

Free installation is not offered unless specified in the product description. Be sure to check the product description of products to get more details about installation. In case of doubt, do not hesitate to contact our Customer Service Call Center at +2347033897023or contact us here.

How do I know if a product comes with warranty?

Pslooks provides you with chance to return your product within 7 days after delivery. If you have warranty on your product, potential issues may be covered under the warranty after 7 days.

If a warranty is offered on a product, the warranty period will be displayed on the right side of the product page. If a product is sold by multiple vendors, the warranty period offered by each vendor will be displayed to the right of Seller name, in the ‘more information’ box. If you have further questions, please contact our Customer Service Call Center at +2347033897023or contact us here.

How can I claim warranty for my product?

You can claim warranty by presenting your product and the warranty card at an authorized service center of the Seller. Do not hesitate to contact our Customer Service Call Center at +2347033897023or contact us here for the contact information of the service center. Please note that warranties are covered by Sellers. As a result, different sellers may offer different warranties for each product.

Where are the Warranty Service Centers?

Please refer to the manufacturer (or service center) details on the warranty card included with your product. You can also check the product page on Pslooks.com and look for warranty/service center information in the “description” tab. If there is no warranty card, please check the user manual or product packaging for more details. Do not hesitate to contact our Customer Service Call Center at +2347033897023or contact us here so we can help you resolve the issue.

I see that the warranty terms for my product have changed on Pslooks from when I bought the product. Will this affect my warranty?

Warranty terms for products may change over time. Rest assured, you will be entitled to the terms listed on the warranty card at the time of purchase.

I ordered a product with warranty but I did not get a warranty card with my product. How can I get warranty?

Please get in touch with our Customer Service Team at +2347033897023or contact us here so we can help you to resolve the issue.

What should I do if there is a difference in the warranty mentioned on Pslooks & the physical warranty card I got?

Please get in touch with our Customer Service Team at +2347033897023or contact us here so we can help you to resolve the issue.

From when is the warranty for my product applicable?

The warranty for your product should start from the date of order. Please contact our Customer Service Team at +2347033897023or contact us here if this is not the case.

Should I register the product with the brand to get warranty for my product?

Please always follow the instructions written on the warranty card provided by the brand.

There is mismatch in warranty terms between Pslooks and brand website. What am I eligible for?

Warranty terms for a product may change over time. Rest assured, you will be entitled to the terms listed on the warranty card at the time of purchase.

I lost my warranty card. How can I get warranty?

Even if you’ve lost your warranty card, you can still claim warranty by presenting your Pslooks invoice at any authorized service center.

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