How do I pay on Pslooks?
You can choose from the different payment methods available on Pslooks. Please find below the list of available payment methods:
- Bank account
- Credit/Debit Card
You can find details of these payment methods at the final step of checkout.
How do I pay with my Debit / Credit Card?
At the end of the checkout choose Credit / Debit Card as your preferred payment option and follow the steps after confirming your purchase. Make sure that your bank activated your Credit Card for online payments. Please note that Pslooks provides the utmost security on your payments.
How can I pay for my order on Pslooks app or the Pslooks mobile website?
The Pslooks mobile app and mobile website offer all the payment options that the Pslooks full website version offers. You can pay with confidence, using your preferred payment option.
Are there any hidden charges like sales tax when I make a purchase on Pslooks?
There are no hidden charges when you make a purchase on Pslooks. The order amount is inclusive of all taxes and shipping fees. In case your order is delivered partially you will be required to pay only for the item that has been delivered to you. The order amount will be mentioned on the parcel and the invoice. Please note that we will never ask you to pay extra cash for the delivery.
Note: For International Payment via Credit / Debit card you may be charged a cross border fee by your issuing bank as our payment processor is based outside Nigeria. For information on the exact charges please contact your issuing bank.
What steps does Pslooks take to prevent card fraud?
Fraud detection and prevention are very important to us. We take all steps to ensure that transactions are genuine and that our customer’s details are completely secure. Online payments are monitored continuously for suspicious activity and some transactions are verified manually if we feel that it is not authorized by the owner of the card.
Why was my Credit/Debit Card declined?
If you experience trouble completing payment through debit/credit card, first thing to do is to make sure that your card is activated for online payments and that you have enough funds/limit to complete the transaction. Your bank can help you verify these details.
Some cards issued may not be supported on Pslooks and may be declined. Remember that you can complete your order through Bank transfer or through other available mode(s) of payment (except for some very specific regions and pickup stations, as well as for products shipped from oversea).
Can I use two methods of payment when ordering online?
Sorry, we only accept one payment method per order.
Does Pslooks offer payment in installments?
Sorry, we don’t offer payment in installments at this moment.
Which currencies does Pslooks accept?
We only accept Dollar.
My order value is more than the Gift Card amount, what do I do now?
If your Gift Card value is less than the order amount, you will be asked to select an additional payment method to complete the payment.
What is a 3D Secure password?
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the Verified by VISA” and Mastercard SecurePoDe” services.
3D secure password is an additional one-time password, that you will be asked to enter on the payments page. This password is known only to you, and is sent to you via email or text. This ensures that only you can use your card for online purchases.
What is my card number, expiration date, and CVV/security PoDe?
When paying with Debit / Credit card on Pslooks, we will ask you for your 16 digit Card number and expiry date and CVV (Card Verification Value)/Security PoDe. Please note that Pslooks doesn’t save your card information (unless you specify) or CVV information and you will be asked to enter it each time you purchase on Pslooks.
Who do I complain to if I was flagged wrongly?
Please contact us on +2347033897023 / or via our contact form