How do I place an order?
Shopping on Pslooks is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘Buy Now’ to add this product to your cart
- Click on ‘Cart’ in the top right corner
- Register an account or Login into your existing account by entering your Email and password
- Enter your shipping/billing information, ensuring your address is complete and accurate
- Choose your preferred payment option
- Click on ‘Confirm order’ to complete your order
Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us here a few hours after your order placement.
Need help placing an
Call our Customer Order Line – +2347033897023
Operating Hours: Mon-Fri, 8am-8pm; Saturday, 9am-5pm; Public Holidays, 9am-5pm.
How do I know my order has been confirmed?
We’ll send you an email once your order has been confirmed.
My payment was processed successfully but I didn’t get any order confirmation. What should I do?
Please contact our Customer Service Team on 0700 6000 000 or contact us here so we can help you to resolve the issue.
How can I track my order?
We will send you regular updates about the status of your order via emails and SMS after your order has left our warehouse and is on its way to you.
How quickly can I get my order?
We do our best to get your orders delivered by the date listed on the product page. You can find more information about our delivery timelines
How do I cancel my order?
- You can cancel your order by contacting our Customer Service here.
My order is delayed, What should I do?
We do our best to deliver on time. If in some exceptional case we are late, we will then inform you proactively. In case of doubt any question do not hesitate to contact our Customer Support Team on +2347033897023 or contact us here.
Why am I having trouble placing products in the cart?
If you are having trouble placing products in your cart, please make sure that you have made all relevant size and color selections. If you still have problems, this may mean that the item you are trying to buy is sold out. Contact our Customer Service Support Team on +2347033897023 or contact us here.
I haven’t received the invoice for my order. What do I do?
A hard copy of the invoice will always be sent along with your order. If you have not received an invoice, Contact our Customer Service Support Team on +2347033897023 or contact us here and we will send it to you.